Privacy Policy

This Privacy Policy explains how MBM Company collects, uses, stores, and protects personal data when you use our catalog and quote/order request platform.

1. Data We Collect

• Identity and contact data: name, email, phone, company.
• Account data: login credentials, preferences, request history.
• Technical data: IP address, device/browser details, logs, usage analytics.

2. Purposes of Processing

• Managing quote requests and customer communication.
• Operating user accounts and securing the platform.
• Billing/subscription administration and legal compliance.

3. Legal Basis and Albanian Law

Personal data is processed in accordance with the applicable legislation of the Republic of Albania on personal data protection, electronic commerce, and consumer protection, together with other binding legal obligations.

4. Data Sharing

Data may be shared only with technical or financial service providers (such as hosting, email, and payment providers) where necessary for platform operation and under appropriate safeguards.

5. Data Retention

Data is retained only as long as required for the purposes above or as mandated by law (for example accounting, audit, and legal dispute requirements).

6. Your Rights

• Right to access, rectify, and update your personal data.
• Right to restrict or object to processing in specific cases.
• Right to request account and data deletion where legally permitted.

7. Account Deletion

You may request deletion of your account by contacting [email protected]. Requests are handled within applicable legal timelines.

8. Security

MBM applies reasonable technical and organizational safeguards to protect personal data against unauthorized access, loss, or misuse.

9. Contact

For privacy-related questions, contact us at [email protected].